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Only the FCC Can Stop CLEC Momentum
Thursday May 14, 2009,
06:09 pm ET
CLINTWOOD, Virginia, May. 14 /Kim Mankaryous/ --
Is there a resurgence in the popularity of telecommunications providers that compares with
the late 1990's? The answer may surprise you. Since the crash of the Internet bubble,
struggling telecoms have seen Darwin in action as many companies were forced with the
choice of bankruptcy or forced consolidation. However, some companies chose the road less
traveled: innovation. By offering customers more for less, many small to medium size
business customers are finding that they can upgrade to integrated T1 service for the
same cost of five regular phone lines.
Adoption of new technologies take time, and dynamic integrated T1 service is no
different. Since the telephone service is regarded more as a utility than anything,
business pay very little attention to changes in the industry. Significant price
reductions and incentive packages need to be placed on their doorstep by proactive
consultants and telecom salespeople in order to grab their attention. However, once
the new technology begins becoming commonplace in the industry, momentum builds
and soon the new products become standard. Businesses soon see themselves at a
disadvantage to their piers if they don't adapt and keep up.
To see how customers are reacting to this new product, we interviewed a series of
small business owners in Virginia who are currently using the service. One such
individual shared with us his enthusiasm for the enhanced capabilities dynamic
service offers. "When I was first contacted about the dynamic integrated T1,
I was deeply skeptical of what I was hearing. Over the course of my brief
dealings with telephone companies, all I got was less service with more cost.
Now I am happy to say that I am getting more for less, which makes for one
very happy customer."
With any new advancement in technology there is usually a lag in the time it take
users known as "early adapters" to try out and begin using the new services themselves.
Although dynamic T1 service has been available in many US markets since 2005, it's
just now that we have observed people beginning to embrace the new technology. One
such business that recently changed from a voice PRI and data T1 line on to one,
dynamic T1 line is Jason Oliver, a small business owner in Los Angeles, California.
"When I found out that I could replace my two T1's with one single dynamic integrated
circuit (offered by TelePacific Communications), I had two thoughts: 1- where do I
sign, and 2- why didn't someone tell me about this sooner!"
Once a forgotten segment of the business telecommunication landscape, small to medium
size businesses are finally being serviced with products (like the dynamic integrated
T1 line) at prices they can afford. Gone are the days when the Bells can shove TDM
services down the collective throats of SMB's at prices that resemble a mortgage rather
than a telephone service.
But how much longer will we continue to see improved technology, services, and prices?
It's all in the hands of the Federal Communications Commission, as they have the power
to sqwash the CLECs by proxy. No wonder AT&T and Verizon are the two biggest lobbying
powers in Washington. It makes you wonder what kind of services they would be able to
offer had they plowed that money into R&D instead of politics.
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