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Dynamic T1 Services Take Root
Friday July 10, 2009,
01:59 pm ET
BENTS FORT, Colorado, Jul. 10 /Kiersten Thomas/ --
Small businesses all over the country are discovering a whole new universe of broadband access.
As the price of commercial-grade telecommunication services continues to drop, more and more
enterprises are starting to drop their plain old telephone service lines in favor of all-digital
T1 trunks that deliver voice and data over the same connection. These new enhancements were
made possible by the increasing pace of consolidation in the telecommunication industry along
with the increasing value bigger phone companies can provide.
"For years I've played tug-o-war with the phone company who provided voice and data
service to my toy manufacturing company" commented Troy Bergfeld of Houston Texas.
"They kept trying to sell me services I didn't need, it took them months to finally
send me a correct bill, and I wasn't able to recapture bandwidth from my T1 line
when nobody was using the phone. Now that has all changed - my Telarus product
specialist recommending I give XO Communications a try. Now I use their FLEX T1
product and I pay less and get exactly what I want. I have even add another T1
seamlessly when the time comes for my business to expand."
The Integrated T1 line has two general flavors; analog and, of course, digital.
The term "trunk" is synonymous with an integrated T1 line, representing 24
bundled DS0 (regular 64KB) channels. Digital trunks form the basis technology
for dynamic integrated lines, which are capable of transporting digitized
versions of voice traffic in addition to regular data packets. This ability
of digital trunks to function in the data realm allows it the ability to
dynamically allocate traffic according to the application, allowing priority
for voice traffic and "re-claiming" that bandwidth for data transfer when the
phone call is completed. This ensures that none of the capacity of the
T1 line is ever wasted.
"Like Forrest Gump said, finding the right phone service for your business is
like a box of chocolates - you never know what you're going to get" joked
Elizabeth Forest of Detroit, Michigan. "Before finding Cavalier Telephone
through my Telarus agent, I was mislead into signing up for services that weren't
a good fit for my business. Add to that the billing inaccuracies and the hassle
it was to get everything straightened out. My new integrated T1 works flawlessly,
I am able to get full T1 data speeds when no one is on the phone, and I don't
fear opening the bill when it arrives in the mail each month."
The golden age of telecommunications may be upon us, based upon our research and
recent uptick in customer satisfaction. Although the industry has years of
bad blood to overcome, recent innovations such as the dynamically configuring
T1 line are proof that progress is indeed being made.
CLECs are continuing to find new and loyal customers in the small business space, but
for how long will this trend continue? Will the RBOCs ever be able to give them a fight
on a level playing field? Only the FCC knows that answer to that question - all we can
do is be thankful for the past 12 years of progress and hope we never return to the
pre-1996 era of Telecommunications.
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