CheapRates.com is committed to making
your online shopping experience as convenient and as safe as possible.
Please read our Privacy Policy to learn more about our commitment to
protecting your information.
First, a little bit about ourselves: CheapRates.com, a wholly owned subsidiary
of PK Communications, Inc., is a portal website
to multiple partnered vendors who provide you great opportunities to
receive 'cheap rates.' cheaprates.com, as a portal site, has taken certain
steps to ensure that your data is properly collected, handled, and
protected when you search for cheaper rates.
Our mailing address is:
PK Communications, Inc.
9172 Canyon Heights Dr.
Cedar Hills, UT 84062
TRUSTe Web Privacy Seal Program:
PK Communications, Inc. is a licensee of the TRUSTe Web Privacy Seal Program.
TRUSTe is an independent, non-profit organization whose mission is to build user's
trust and confidence in the Internet by promoting the use of fair information practices.
This privacy statement covers the Web site www.CheapRates.com. Because this Web site wants to
demonstrate its commitment to your privacy, it has agreed to disclose its information
practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact
Patrick Oborn at poborn@cheaprates.com. If you do not receive acknowledgement of your inquiry
or your inquiry has not been satisfactorily addressed, you should
contact TRUSTe
who will then serve as a liaison with us to resolve your concerns.
Information Collection and Use
Below is a list of the information collected by this website, with it's
intended purpose.
Registration: Registration is
simply a way to enhance customer interaction within our network of
partnered sites. The only information this site collects is 1-your email
address (if you sign up for our newsletter) and/or 2-the first six digits
of your phone number, which will help us customize our presentation to
better serve your needs. Your email address will be stored in our servers
and accessed only to send you the email newsletter. The first six digits
of your phone number - used exclusively in our Best
Rate Calculator - are stored in a browser cookie, and will be utilized
to hold data for the user’s next visit to this site.
If you subscribe to our newsletter, you will be emailed a weekly
publication directly from the Dollar Stretcher - the authors of our
newsletter. Users who no longer wish to receive our newsletter or
promotional materials from CheapRates.com may opt-out of receiving these
communications by replying to unsubscribe in the subject line in the
email.
We do not share, sell, rent or trade your PII (personal identifiable information)
with Third parties for their promotional purposes. However, we do reserve the right
to disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or comply with
a judicial proceeding, court order, or legal process served on our Web site.
Customer Service: Our
customer service page will require ONLY your name, email address, and
phone number. This information is required to research your request and to
reply with an answer to your inquiry. Your information is entered into a
database housed on our server to ensure that your inquiry is tracked and
answered in a timely fashion. We also use this data to re-open trouble
tickets that were entered in the past.
Refer-A-Friend: The
refer-a-friend feature of this site allows you to send an email
announcement to your friends, family, and associates. This email will
suggest and encourage the recipients to visit this website and to sign up
for our discounted product offerings. The email addresses you enter are
not stored anywhere and are discarded once the original email is sent.
Order Forms: When you find a
product you wish to order, we will send you directly to a third party site
managed and maintained by the corresponding product vendor. Here you are
requested for contact information (like name and shipping address) and
financial information (like credit card number, expiration date).
Though the order forms are not hosted or maintained
by CheapRates.com directly or covered by our privacy statement, we have
carefully screened each one for security and have deemed them safe, as
each order form is protected with 128-bit Verisign encryption.
Cookies: A cookie is a piece
of data stored on the user’s hard drive containing information about the
user. Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site. Usage of a cookie is in no
way linked to any personally identifiable information while on our site.
For instance, by setting a cookie on our site, you will not have to log in
a password or phone number more than once, thereby saving you time and
making your online shopping experience more enjoyable. If a user rejects
the cookie, they may still use our site without any negative results
whatsoever.
Some of our business partners (e.g., advertisers) use cookies on our site.
We have no access to or control over these cookies. This privacy statement
covers the use of cookies by CheapRates.com only and does not cover the use
of cookies by any advertisers.
Bulletin Boards:
If you use a bulletin board, blog, or chat room on this Web site, you should be aware
that any personally identifiable information you submit there can be read, collected,
or used by other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the personally identifiable information you
choose to submit in these forums.
Log Files: We use IP
addresses and/or referring URLs to analyze trends, administer the site,
track users' movement, and gather broad demographic information for
aggregate use. IP addresses and referring URLs are not linked to
personally identifiable information.
Sharing: As we stated in our
order forms and registration declaration above, we are a portal website.
Consequently, we work with other companies to provide your information to
vendors who provide the cheap rates. All orders use outside shipping
companies to ship orders, and credit card processing companies to bill
users for goods and services.
Links: This web site contains
links to other sites. Please be aware that CheapRates.com is not
responsible for the privacy practices of such other sites, though we have
screened each company for appropriate security and information privacy
practices. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Security: This
website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information
is protected both online and off-line. We coordinate with our partnered
sites to assure a secure and seamless experience when submitting your
sensitive information to their sites.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage,
is 100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, please don't hesitate to
contact us.
If you have any questions about the security at our website, you can
send an email to care@cheaprates.com
Correction/Updating Personal
Information:
If a user’s personally identifiable information changes (such as your
email or phone number), or if a user no longer desires our service, we
provide a way to correct, update or remove that user’s personal data
provided to us. This can be done by contacting
our Customer Support Department.
Choice/Opt-out: Our users are
given the opportunity to ‘opt-out’ of having their information used
for purposes not directly related to our site at the point where we ask
for the information.
Users who no longer wish to receive our newsletter or promotional
materials may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email.
Users of our site are always notified if their information is being
collected by any outside parties. For instance, we use pop-up windows when
moving to a new site. We do this so our users can make an informed choice
as to whether they should proceed with services that require an outside
party, or not.
Changes in this Privacy Statement:
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the home page, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so
please review it frequently. If we make material changes to this policy,
we will notify you here, by email, or by means of a notice on our home page.
